• User agreement
  • Cookie policy
  • Privacy policy
  • KYC and AML company policy
  • Complaints Handling Policy
  • Risk Warning
  • Exchange regulations
  • Document verification
  • List of Prohibited Countries
  • Unsupported Services

How to Complete the Document Verification Procedure?

Our platform conducts verification to provide you with an account for using all our services, allowing you to log in with a single account. We strictly adhere to the KYC and AML Policy and the User Agreement.

Below is a step-by-step guide to this procedure:

Step 1. Preparation for Verification

  • Ensure that your web or mobile camera is connected and functioning.
  • Familiarize yourself with the document requirements (passport, driver’s license, ID card, residence permit).

Step 2. Required Documents

Passport

  • To verify your documents using a passport, you need to upload photos of:
    • The first page of the passport (right side).
    • The second page of the passport (left and right sides).
  • The image must clearly display the text and photo, including the document’s border.
  • Acceptable formats: PNG, JPG, JPEG.

Driver’s License

  • To verify your documents using a driver’s license, you need to upload only the front side of the document.
  • The image must clearly display the text and photo, including the document’s border.
  • Acceptable formats: PNG, JPG, JPEG.

ID Card

  • To verify your documents using an ID card, you need to upload photos of:
    • The front side.
    • The back side of the document.
  • The image must clearly display the text and photo, including the document’s borders.
  • Acceptable formats: PNG, JPG, JPEG.

Residence Permit

  • To verify your documents using a residence permit, you need to upload photos of:
    • The front side of the document.
    • The back side of the document.
  • The image must clearly display the text and photo, including the document’s borders.
  • Acceptable formats: PNG, JPG, JPEG.

Step 3. Verification Procedure

3.1. Privacy Terms

  • Click the “Verification” button and follow the on-screen instructions.

3.2. Consent to Terms

  • Agree to the terms of data processing.
  • Give consent for the processing of your data.
  • Upload the appropriate documents.
  • Provide the requested data and complete the live verification.

3.3. Submitting a Verification Request

  • Submit a request for document verification.
  • Now you just need to wait while Buycoin sp. z o.o. verifies your data.
  • This will take some time, and the status of your request will be updated automatically.
  • If the verification was not completed automatically within 15–30 minutes, it likely requires additional review and will be completed within 24 hours.

Step 4. Completion of Verification

  • You will receive a notification upon the completion of verification, and your account will be fully activated for conducting exchange operations, buying, and selling digital assets (cryptocurrency).

Good luck! If you have any questions, please contact support or write to us at: info@buycoin.online.