• Complaints Handling Policy
  • Cookie policy
  • Document verification
  • Exchange regulations
  • KYC and AML company policy
  • Privacy policy
  • Risk Warning
  • User agreement

Buycoin sp. z o. o. is committed to maintaining your privacy on the Internet. We attach great importance to the protection of the data you provide. Our privacy policy is based on the requirements of the European Union General Data Protection Regulation (GDPR).The purposes for which we collect personal data are: improving the operation of our service, making contacts with visitors to this site, sending newsletters by e-mail, processing user data for the online trading service, providing information requested by the user, providing services related to the line of business of this site, as well as for the actions listed below.

Collection and use of personal data

We collect and use your personal data only in the case of your voluntary consent. If you agree to this, you allow us to collect and use the following data: first and last name, date of birth, email address, phone number, home address, bank card data, e-wallet IDs, photo identification, social media accounts, documents of identification. The collection and processing of your data is carried out in accordance with the laws in force in the territory of the European Union.

We may use your Personal information for the following purposes:

  1. allow you to open and manage an account on Buycoin sp. z o. o. services;
  2. allow you to make transactions with the purchase / sale of digital assets on Buycoin sp. z o. o. services;
  3. answer your questions if you contact us
  4. analyze the use of our site in accordance with regulatory requirements;
  5. in accordance with the requirements of regulatory authorities;
  6. provide you with information about products and promotions that may be of interest to you, from us and third parties, but only if you have explicitly agreed to receive such information;
  7. for market research, such as studying the needs and opinions of our members on issues such as our performance, etc.

We only use your Personal Information for the purposes for which it was provided to us.

Data storage, modification and deletion

The user who provided his personal data to Buycoin sp. z o. o. services has the right to change and delete them, as well as to withdraw his consent to their use. The period during which your personal data will be stored: the time required to use the data for the main activity of the site. When the use of your data is completed, the site administration deletes it. To access your personal data, you can contact the site administration at the following address https://buycoin.online/feedback.

Disclosure of Personal Information

We use Personal Information for the purposes specified at the time you provide such information, and/or for the purposes set out in this Privacy Policy and / or in other cases provided by law.We may share the Personal Information you provide to our partners, agents, representatives, trusted service providers and contractors only for these specific purposes. We may also share Members’ Personal Information with financial institutions, insurance companies or other companies in the event of a merger, divestiture or other company reorganization. We may also transfer Members’ Personal Information to law enforcement or regulatory authorities as required by law. We require any third party that receives or has access to Personal Information to protect such Personal Information and use it only to perform services for you or for Buycoin sp. z o. o., unless otherwise required or permitted by law.We will ensure that any such third party is aware of our obligations under this Privacy Policy, and we will enter into agreements with such third parties under which they will be bound by terms that protect any Personal Information disclosed to them to the extent of no less than the obligations that we have to you in accordance with this Privacy Policy or under applicable data protection laws.

In particular, when we need it and when permitted by law, we may share your Personal information with the following third parties:

  1. third-party identification service providers (for example, those involved in verifying the authenticity of documents and addresses);
  2. banks that deal with the acquisition and issuance of cards;
  3. payment processing partners;
  4. our service providers;
  5. banks or other financial institutions when handling complaints or requests for refunds;
  6. relevant government and regulatory authorities upon formal request.

Please note that we work with partners in different countries, therefore, your information may be processed and stored in different jurisdictions, but only in accordance with the law in that particular jurisdiction. We strive to ensure the security of your personal information at any time by using secure data transmission channels, contractual obligations, and other means (for example, working strictly with trusted partners who have sufficient means to protect data).

Use of technical data when visiting the site

When you visit Buycoin sp. z o. o. services, the database stores records of your IP address, time of visit, browser settings, operating system, as well as other technical information necessary for the correct display of the site’s content.It is impossible for us to identify the visitor from this data.

Providing information by children

If you are a parent or guardian and you know that your children have provided us with their personal information without your consent, please contact us: https://buycoin.online/feedback. It is forbidden to leave personal data of minors on our service without the consent of their parents or guardians.

Use of cookies

For the correct display of the content and for the convenience of using the Buycoin sp. z o. o. services, we use cookies. These are small files that are stored on your device. They help the site remember information about you, for example, in what language you are viewing the site and which pages you have already opened, this information will be useful the next time you visit.Cookies make browsing the site much more convenient.You can read more about these files here.You can configure the acceptance or blocking of cookies in your browser yourself. Failure to accept cookies may limit the functionality of the site.

Use of personal data by other services

This website uses third-party Internet services that collect information independent of us: Google Analytics, Google AdSense, Disqus.com, facebook.com. The data they collect may be shared with other services within these organizations, and they may use the data to personalize the advertisements of their own ad network. You can read the user agreements of these organizations on their websites. There you can also refuse to collect personal data by them, for example, the Google Analytics blocker is here. We do not share personal data with other organizations and services not specified in this privacy policy. The only exception is the transfer of information under the legal requirements of state bodies authorized to perform these actions.

Links to other sites

Our service may contain links to other sites that are not operated by us. We are not responsible for their content. We recommend that you read the privacy policy of each site you visit, if any.

Changes to privacy policy

Our service may update our privacy policy from time to time.We will notify you of any changes by posting a new privacy policy on this page.We monitor changes in legislation regarding personal data in the European Union and in the state of Ukraine.If you have left your personal data with us, we will notify you of the change in the privacy policy. If your personal data was entered incorrectly, then we will not be able to contact you.

Feedback, final provisions

You can contact the administration of the Buycoin sp. z o. o. service on issues related to the privacy policy at https://buycoin.online/feedback, using the contact form specified in the corresponding section of this website. If you do not agree with this privacy policy, you may not use the services of the Buycoin sp. z o. o. service. in this case, you must refrain from visiting our site.